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Automated patient communications

Never send a
confirmation email
by hand again

GenNotify connects to your Gensolve PMS and automates patient communications: confirmations, reminders, cancellations, follow-ups, intake forms, birthday greetings, and clinical alerts.

Instant
Confirmation after booking
10 min
Setup per clinic
Zero
Manual emails needed
How it works

Automated in three steps

Connect once, and GenNotify handles patient communications for every appointment from then on.

1

Connect your PMS

Link your Gensolve account. GenNotify detects appointment changes automatically in real time.

2

Patients get notified

Confirmations, reminders, cancellations, and birthday greetings sent as branded emails. No manual work.

3

Intake forms sync back

Patient intake forms submitted online are matched and synced into Gensolve. No double-entry.

Features

Built for Gensolve clinics

Not a generic messaging tool. GenNotify is purpose-built for clinics running Gensolve.

Instant confirmations

New, returning, and rescheduled appointment emails sent moments after booking.

Smart reminders

Configurable multi-day reminder schedule with automatic duplicate prevention. Set it and forget it.

Intake form processing

Intake submissions are automatically matched to patients and synced into Gensolve.

Cancellation emails

When an appointment is cancelled in Gensolve, patients are automatically notified with a clear confirmation.

Birthday greetings

Personalised birthday emails sent to patients automatically. A simple way to strengthen your patient relationships.

Contract and ACC alerts

Deadline reminders for contract milestones, plus instant notifications for new referrals and status changes.

Notes nudge

Weekly summary of incomplete clinical notes so your team stays on top of documentation.

Your branding, not ours

Custom logo, colours, and cancellation policy in all patient emails. Patients see your clinic, not GenNotify.

Follow-up emails

Automated post-appointment check-ins with configurable timing and optional Google review requests.

Built for Gensolve

Purpose-built integration that detects changes in real time and writes data back. Not a workaround or add-on.

Trust & privacy

Patient data handled with care

GenNotify only stores what's needed to prevent duplicate sends. Nothing more.

NZ Privacy Act and HIPC alignment

Built to meet NZ health information privacy requirements. Your patients' data is handled with the care it deserves.

Minimal data retention

GenNotify only stores appointment IDs and send timestamps to prevent duplicates. No clinical notes, no patient history.

Encrypted in transit

All communication uses TLS encryption. Emails are delivered via a trusted transactional email provider.

Your data stays yours

Patient data is never shared with third parties, never used for training, and never sold. Full stop.

Pricing

Simple, per-clinic pricing

No per-patient fees. No surprise charges. All features included.

NZD

14-day free trial, no credit card required

  • Unlimited patients
  • All email types (confirmations, reminders, cancellations, follow-ups, birthdays)
  • Intake form processing
  • ICS calendar attachments
  • Contract and ACC deadline alerts
  • Weekly clinical notes nudge
  • Custom branding
  • Cancel anytime
Start your free trial

Ready to automate?

Set up in under 10 minutes. Your first confirmation goes out moments after the next booking.

14-day free trial. No credit card required.